We use cookies to collect information on the users of our website and users of the xStation investment platform. We have provided details on this below in the sections “Why do we use cookies?” and “Cookies used”.
1. Who is the controller of your personal information?
The controller of your personal data is XTB Institutional with its registered office in Warsaw, Prosta 67, 00-838 Warsaw.
2. How can you contact XTB Institutional?
You can contact XTB Institutional:
1) by e-mail: support.inst@xtb.com,
2) by phone: (+48 22 273 99 90),
3) by mail: Prosta 67, 00-838 Warsaw.
What are cookies?
Cookies are small data files, in particular text files, which are stored on your terminal device (hard drive) and are intended for the use of websites. Cookies usually contain the name of the website from which they come, the time of their storage on the user’s device and a unique number.
This website uses cookies and/or similar technologies that store and retrieve information while you browse. Generally speaking, these technologies may serve a variety of purposes, such as recognizing you as a user, obtaining information about your navigation habits, or customizing the way content is displayed. Specific applications of these technologies are described below.
Why do we use cookies?
We use cookies for the following purposes:
– to provide you with a more precise and convenient use of our website and xStation platform by adapting their content to your preferences and optimizing your use of them. In particular, cookies allow us to recognize your device and display the website, xStation platform and Investor’s Room accordingly, in a manner tailored to your individual needs,
– to study your activity on our website and xStation platform in order to create anonymous, aggregated statistics that help us understand how users use our website and xStation platform so that we can improve their structure and content,
– to identify the source from which you came to our website,
– to maintain your session (after you have logged in).
Cookies used
XOH uses the following main types of cookies:
– essential cookies – this type of cookie is essential to the functioning of the website, providing security and cannot be disabled on our systems. Essential cookies are typically used in response to the actions you take, such as setting privacy options, logging in or filling out forms. You can change your browser settings to block them, but our website will not function properly then,
– analytical cookies – These are cookies that, when processed by us or third parties, allow us to quantify the number of users and thus carry out a measurement and statistical analysis of the use of the services offered by users. For this purpose, your navigation on our website is analyzed in order to improve our offer of products or services. If you block these types of cookies, XTB Institutional may not be able to store information about the use of the website and we will not be able to control the operation of the website,
– preferential (functional) cookies – these cookies help us to improve the effectiveness of our marketing and to tailor it to your needs and preferences, for example by remembering any choices you make on pages.- advertising cookies – these cookies are managed by us or third parties and allow us to analyze your online navigation habits so that we can show you advertising related to your navigation profile.
– persistent cookies – stored on your user’s equipment for the time specified in the parameters of cookies or until they are deleted,
– session cookies – stored on your user’s equipment until you log out or close your browser window.
More information about the principles of data processing, purposes and rights can be found in our Privacy Policy. As part of our website, we use cookies offered by Google, e.g. Google Analytics. More information about how these files work can be found at: https://policies.google.com/privacy?hl
Legal basis for processing:
Depending on the purpose of the cookies, processing can be based on consent, legitimate interest or performance of the contract.
Recipients of the data:
The data may be communicated to public authorities, for compliance with a required legal obligation. In relation to third party cookies, they are managed by Google.
Transfer outside the European Union:
The website has enabled Google Analytics services provided by Google LLC. Interaction with users through the use of this tool involves the international transfer of data of an analytical and technical nature, in relation to the website.
User rights:
Interested parties may exercise their rights of access, rectification, deletion, portability, and limitation or opposition, or the withdrawal of the consent given, by written request addressed to the email provided in point “How can you contact XTB?”
Controlling of cookies
Cookies are frequently used by many websites on the Internet. You can choose whether and how a cookie will be accepted by changing the preferences and options in your browser. If you choose to disable cookies in your browser, you may not be able to access some parts of our website.
Below you will find guidelines on how to control cookies in popular browsers.
Google Chrome, MacOS Safari, Mozilla Firefox, Microsoft Edge
Please be advised that restrictions on the use of cookies may affect the operation of certain features available on our website.
Links to other websites
Our website contains links to third-party websites. While we provide these links to you as a convenience, we do not review, control or monitor the privacy practices of third party websites. This privacy policy does not apply to sites operated by third parties. We are not responsible for the actions of, or transactions with, websites operated by third parties. We encourage you to read the privacy statements posted on partner websites, especially if they collect your personal data.